Select Date And Time - Select the visit date and time. Select Visit Locations - Select start and end visit locations, click to add a new location. Select Services - Select one or more services, and select any tasks that you wish for each service. Select Caregiver - Start to type your own name and select yourself as the caregiver. Select Recipients - Select one or more recipients (those who will receive care) from the list. To schedule a visit for electronic verification:Ĭlick on the link in the navigation to the left.Ĭlick on the big “+” in the upper right hand corner, this will take you to the Scheduling (or Add Visit) screen. Training - A link to the training portal. Provider - Provider details such as name, address, EIN/NPI, payer associations, task settings, claim rate settings. Recipients - A searchable listing of all recipients (members, participants) who are associated with the agency. You can invite new users to the agency from this screen. Users - A listing of all caregivers (direct care worker, rendering provider) and administrative users. Reports - Parameter-driven & exportable reports. Prior Authorizations - A searchable list of prior authorizations. Use this screen to clear visit errors (missing prior authorization, not electronically verified, visit not at scheduled location, etc.) using reason codes and submit claims that have no errors.Ĭlaim Review - A searchable list of submitted claims, you can also adjust or void claims from here. Work List - A searchable list of completed visits that are pending submission as claims. Visits - A searchable listing of visits, with click-to-view visit details. Clicking on a scheduled item will drill down to the visit details. Schedule - A searchable schedules with a variety of viewing options. To the left, you’ll see a number of links to the various pages that make up the portal, here is a quick overview:ĭashboard - The main page that you started on. The Dashboard also contains a message inbox and a number of graphs and charts to help the Provider Administrator to conduct their daily business. If you click on a status box then you’ll drill down to a list of visit details. Prominent on the Dashboard will be a number of colored boxes, these provide a near-real time status of any visits scheduled for the day. When you log in, you’ll first be taken through the process to set your permanent password.Īfter logging in, you’ll be presented with the Provider Portal Dashboard, the starting place for a Provider Agency Administrator. Go here to log in to the Provider Portal with your temporary password: Tellus will send you an email that has your username and temporary password. This quick start will give you a quick tour of the provider portal, show you how to schedule a visit, show you how to download the mobile app, show you how to check-in/out from a visit on the mobile app, and how to submit a claim for the completed visit.įollow these instructions to get started on your own: Logging In There you can click on Register now to signup for a live webinar or click on View Recorded Webinar to view an on-demand recorded webinar. Tellus also offers a training portal that you can access once you log into the Sandbox/Demo environment, and you can sign up for training by clicking this link. The purpose of this page is to provide you with quick-start information on basic Tellus eVV product operation.
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